If I send out a Planting Certificate by mistake, can I cancel the tree planting?

Optimise your settings to avoid errors

Once the Certificate is issued, our system allocates the funding and it becomes part of the audit trail for our operations, so it’s not possible to cancel. To avoid any problem, once you install the Sustainably Run Meetings plug-in we recommend that you optimise the settings for your organisation so as to minimise the risk of misdirecting invites or issuing any inadvertently.